Who Do I Contact?

For a loan that has been applied for, but has not been credited to my student account?

Financial Aid Office, Spencer Center, 1st Floor, 719-389-6651 or financialaid@coloradocollege.edu.

When I need to complete the Master Promissory Note (MPN) for my Stafford Loan?

Financial Aid Office, Spencer Center, 1st Floor, 719-389-6651 or go to the financial aid webpage.

When I view a bill and the financial aid looks like it has been adjusted?

Financial Aid Office, Spencer Center, 1st Floor, 719-389-6651 or financialaid@coloradocollege.edu.

About a monthly payment plan option?

Student Accounts Office, Spencer Center, 1st Floor, Room 116, 719-389-6698 or studentaccounts@coloradocollege.edu.

About applying for a long-term educational loan?

Financial Aid Office, Spencer Center, 1st Floor, 719-389-6651 or financialaid@coloradocollege.edu.

Transfer a credit balance in my student account to my Gold Card Plus account?

Student Accounts Office, Spencer Center, 1st Floor, Room #116, 719-389-6698 or studentaccounts@coloradocollege.edu.

To complete the health insurance waiver form?

Contact the Student Insurance Office for more information at 719-389-6200.

To request a reduction in tuition for less than full-time status?

Please contact the Student Opportunities & Advising Hub.

To receive a check for the credit balance on my student account?

Student Accounts Office, Spencer Center, 1st Floor, Room 116, 719-389-6698 or studentaccounts@coloradocollege.edu.

To receive an advance of my financial aid for the semester?

Financial Aid Office, Spencer Center, 1st Floor, 719-389-6651 or financialaid@coloradocollege.edu.

To have my parent and/or third party access my student account or billing statements?

Students will need to authorize users for their online billing account. Students are required to set up their account first by logging into SSB (self-service Banner). Click on Payments and Billing, then Make a Payment. Here you will be able to authorize user(s) to have access to your account and the year-end tax form. Authorized users will get two emails, one with a username (email address) and one with a temporary password and link to the site. Authorized users can then create a new password and have access to view all activity on the student account, including the 1098-T form at then end of January each year. This process is illustrated on the Student Accounts home page.

To learn more about my Stafford Loan?

Financial Aid Office, Spencer Center, 1st Floor, 719-389-6651 or financialaid@coloradocollege.edu.

To learn more about my Perkins Loan?

Student Accounts Office, Spencer Center, 1st Floor, Room 116, 719-389-6456 or studentaccounts@coloradocollege.edu.

For a room charge question or reduction?

Residential Experience Office, Bemis Hall 1st Floor, 719-389-6619 or housing@coloradocollege.edu.

For a meal plan question or reduction?

Student Accounts Office, Spencer Center, 1st Floor, Room 116, 719-389-6456 or studentaccounts@coloradocollege.edu.

To add money to my son or daughter's Gold Card Plus account?

Must be completed online. Parents can access via the Gold Card Plus link on this website. Students can access this site via Single Sign In and click on Gold Card management tab.

To pay my student account bill?

Student Accounts Office, Spencer Center, 1st Floor, Room 116, or online in Self-Service Banner (SSB) under Student Tab click on Payments and Billing.
Parents and other authorized to access a student's account through the online billing/payment portal should reference the Student Accounts homepage for information on signing in to the portal.

Report an issue - Last updated: 07/09/2021

Make a Tuition Payment

For instructions, please see:
"How To Make Payments and Manage Your Account"

Contact Student Accounts

Spencer Center, 1st Floor, Room 116
14 E. Cache La Poudre Street
Colorado Springs, CO 80903-3243

Phone: (719) 389-6698
Fax: (719) 389-6932
StudentAccounts@coloradocollege.edu

Hours:
8:30 a.m. - 5 p.m. Mon-Fri