International Payment Method

Colorado College has partnered with TransferMate to provide seamless international payments through the online student account (billing portal).  Log into your student account billing portal (instructions here), select "Make a Payment", choose TransferMate from the dropdown menu, and follow prompts.

 

Your student account is the place to view and pay your tuition and fees online.  Colorado College has teamed up with TransferMate to provide a streamlined and secure payment method through your student account that also reduces bank fees and improves your payment experience.  With Transfermate, students can pay tuition and fees in their local currency form nearly any country.

What are the benefits?

  • Accurate currency conversions
  • Competitive exchange rates
  • Local currency payment methods
  • Faster payment posting to your student account
  • Exceptional customer service

Get started by logging into your online billing portal to view your student account tuition and fees.  Watch this video for a quick demo, or follow the step-by-step instructions in the "language" you prefer below.

English

Chinese

Spanish

Portuguese

FREQUENTLY ASKED QUESTIONS

Who can I contact for assistance?

For transaction-specific questions, contact TransferMate via Skype, Live Chat, Email or Phone.  Details here.

For questions relating to your student account or billing portal, please contact the Student Accounts office.  Studentaccounts@coloradocollege.edu or 719-389-6698.

Will I be charged for using this service?

All international payments made through TransferMate are completely free of charge although you may be charged by your bank for making a local transaction, this is unfortunately out of our control. Domestic transactions are subject to a $20 fee to cover costs.

Why do I need to provide identification?

By law, TransferMate is required to identify the person transferring funds to their bank account.  Your identification will ensure that you and Colorado College are protected against Money Laundering attempts.

How will I know if my payment has been successful?

Once your payment has been received, the pending payment will be removed and the transaction added to the Payment History in your billing portal.  Additionally, you will receive an email confirming that your payment was successful.

How long does a transaction take?

Once TransferMate has received your payment into the local bank account in your country, TransferMate sends your payment the same day from our account to Colorado College.  These payments are generally received by your institution the same day if payments are received into our local account in your country before 2 pm GMT.

When will my payment be posted to my student account?

Your payments will automatically be posted to your student account within 24-48 hours from payment completion.

Where are TransferMate payments shown in my Student Account?

When the student registers the payment it is displayed on the home page as a Pending Alternate Payment Method.  Once the payment is made, and funds are confirmed by Transfermate, the student account billing portal is updated and it can be seen in the Payment and Account Activity.

Can my family or other authorized users have access to my Student Account?

Students may set up authorized users to view their billing information and/or student bill on their behalf.  Please note, in accordance with FERPA, this does not allow the authorized user to view the student's academic records, course schedule, or other personal information.  Authorized users may view student account activity, make payments, and set up payment plans.  Go to student account homepage to view the steps to set up authorized users.

 

 

 

 

 

Report an issue - Last updated: 05/25/2023