Meet the Financial Aid Staff

 


 

Currently Vacant
Customer Service Specialist

From: 

Responsibilities: First Point of Contact for Current and Prospective Students and Samilies Seeking Information about Financial Aid Procedures and Policies. Manages Department Email and Phone Calls. Assists CC Student Employment Program Processing and Document Intake.

 



Caroline Kosnak
Financial Aid Coordinator

From: Madison Heights, Michigan

Responsibilities: Coordinates Front Office, Customer Service and Document Intake Operations. Manages Department Communication Efforts. Assists with Outside Scholarship & Advancement Processing, Federal Verification, Data Analytics and Vendor Relations. 

 


                                               

Kyle Morrison
Financial Aid Counselor

From: Anchorage, Alaska

Responsibilities: Community Outreach, File Review and Aid Awarding, Student Counseling, Endowed Fund Awarding, Departmental Award Processing, Loan Origination & Disbursement, Data Analytics.

 


 

Abby Wilson
Financial Aid Counselor

From: Pueblo, CO

Responsibilities: Community Outreach, File Review and Aid Awarding, Student Counseling, Federal Verification, Withdrawal Processing. Grant Origination & Disbursement, Data Analytics.

 


 

Stephanie Hatch
Financial Aid Counselor

From: Rockingham, North Carolina

Responsibilities: Community Outreach, File Review and Aid Awarding, Student Counseling, Off-Campus Study and Summer Session Award Processing, Loan Origination & Disbursement, Data Analytics.

 


 

Jen Bjurstrom
Assistant Director of Student Employment & Communications

From: Kansas City, MO   

Responsibilities: Management of CC Student Employment Program, Supervisor Training, Student Employment Communication Efforts, Ensures Compliance with Federal Laws and Regulations.

 


 

Erica Shafer
Interim Co-Director of Financial Aid (Compliance & Systems)

From: Colorado Springs, CO

Responsibilities: Community Outreach, Needs Analysis Maintenance, NCAA Compliance, Title IV Compliance, System Maintanence & Management, Audit Management, Federal and State Reporting,  NCAA Compliance, Student Employment Program Oversight.

 


Libby - 4


Libby (Leslie) Fletcher
Interim Co-Director of Financial Aid (Operations & Customer Service)

From: Bellevue, WA

Responsibilities: Community Outreach, Special Circumstances, SAP Review, Staff training an development, VA Benefit Support, MAT Program Support, Audit Management, Scholarship processing (Gates, Daniels Funds, Denver Scholarship Fund, Boettcher, WES), VA Benefits, Return to Title IV processing, Department Operations Management, Department Communications Oversight.

 


 


 


Report an issue - Last updated: 10/15/2023

Contact Us

Office of Financial Aid & Student Employment
(800) 260-6458
(719) 389-6651
Fax: (719) 389-6173
14 E. Cache La Poudre St
Spencer Center, 1st Floor
Colorado Springs, CO 80903
Hours of operation: Mon - Fri, 8:30am-5:00pm