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Fixing Papercut on a Mac

90% of problems printing to Papercut from a mac are one of these two things

Which WiFi are you connected to

You cannot print to Papercut from CC-Guest. The first thing you should check is making sure you are connected to eduroam instead.

Hold for authentication

If you see the dreaded "Hold for authentication" it means that there's an incorrect username / password and the print job will never print.

In this case, click the little "x" to delete the print job and then follow the instructions below to remove the bad username / password from your keychain.

Report an issue - Last updated: 01/05/2021