Meet the Financial Aid Staff

Shannon - 3

Shannon Amundson

From: Bangor, WI

Responsibilities: Needs Analysis Maintenance, VA Benefits, File Review, NCAA Compliance,Title IV Compliance, System Management, Federal and State Reporting, Department Operations Management

Erica - 3


Erica Shafer
Associate Director

From: Colorado Springs, CO

Responsibilities: SAP Review, File Review, Return to Title IV processing, Endowed Fund Management, NCAA Compliance, System Maintenance, Staff Management, Student Employment & Communications Oversight


Libby - 4

Libby (Leslie) Fletcher
Assistant Director of Financial Aid

From: Bellevue, WA

Responsibilities: File Review, Student Counseling, Outside Scholarship processing (Gates, Daniels Funds, Denver Scholarship Fund, Boettcher, WES), VA Benefits, Off-campus Study and Summer Session Award Processing, Return to Title IV processing, Student Advances


Kathy - 4


Kathy Gonzalez

Financial Aid Counselor

From: Waterbury, CT

Responsibilities: File Review, Student Counseling, Federal and Private Loan processing, MAT Liaison, Off-campus Study and summer Session Award Processing, Return to Title IV processing, Student Advances





Assistant Director of Student Employment & Communications


Responsibilities: Create and Distribute All Publications and Notices to Students and Families, Manage Financial Aid Office Website, Manage Student Employment Program, Communicate Student Employment Policies/Procedures, Ensure Compliance with Federal Laws and Regulations



Sandra Paz
Financial Aid Counselor

From: Southern California

Responsibilities: Assists current and prospective students and families with navigating the financial aid process. Coordinates front office, customer service and document intake operations. Outside scholarships, federal verifications, data analytics and vendor relations. Fluent in Spanish and available to assist our Spanish-speaking families.

Jamee - 3

Jamee Case
Customer Service Specialist

From: No hometown because I was an Air Force brat.

Responsibilities: The first point of contact for current and prospective students and families seeking information about financial aid procedures and policies, including questions about the FAFSA and CSS profile. Assist students with questions about the student employment program and completing the required forms.

Report an issue - Last updated: 01/10/2022

Office of Financial Aid & Student Employment

(800) 260-6458

(719) 389-6651

Fax: (719) 389-6173

14 E. Cache La Poudre St

Spencer Center, 1st Floor

Colorado Springs, CO 80903

Hours of operation: Mon - Fri, 8:30am-5:00pm