Meet the Financial Aid Staff

Shannon - 3

Shannon Amundson

From: Bangor, WI

Responsibilities: Needs Analysis Maintenance, VA Benefits, File Review, NCAA Compliance,Title IV Compliance, System Management, Federal and State Reporting, Department Operations Management

Erica - 3


Erica Shafer
Associate Director

From: Colorado Springs, CO

Responsibilities: SAP Review, File Review, Return to Title IV processing, Endowed Fund Management, NCAA Compliance, System Maintenance, Staff Management, Student Employment & Communications Oversight


Libby - 4

Libby (Leslie) Fletcher
Assistant Director of Financial Aid

From: Bellevue, WA

Responsibilities: File Review, Student Counseling, Outside Scholarship processing (Gates, Daniels Funds, Denver Scholarship Fund, Boettcher, WES), VA Benefits, Off-campus Study and Summer Session Award Processing, Return to Title IV processing, Student Advances





Stephanie Hatch
Financial Aid Counselor

From: Rockingham, North Carolina

Responsibilities: Assists current and prospective students and families with navigating the financial aid process. Responsible for File Review, Student Counseling, Off-campus Study and Summer Session Award Processing, and Data Analytics.






Jen Bjurstrom
Assistant Director of Student Employment & Communications

From: Kansas City, MO   

Responsibilities: Manage Student Employment Program, Communicate Student Employment Policies/Procedures, Ensure Compliance with Federal Laws and Regulations.



Financial Aid Coordinator


Responsibilities: Coordinates front office, customer service and document intake operations. Outside scholarships, federal verifications, data analytics and vendor relations. 

Jamee - 3

Jamee Case
Customer Service Specialist

From: No hometown because I was an Air Force brat.

Responsibilities: The first point of contact for current and prospective students and families seeking information about financial aid procedures and policies, including questions about the FAFSA and CSS profile. Assist students with questions about the student employment program and completing the required forms.

Report an issue - Last updated: 05/31/2022

Contact Us

Office of Financial Aid & Student Employment
(800) 260-6458
(719) 389-6651
Fax: (719) 389-6173
14 E. Cache La Poudre St
Spencer Center, 1st Floor
Colorado Springs, CO 80903
Hours of operation: Mon - Fri, 8:30am-5:00pm