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Voicemail System

We've compiled instructions for common tasks using the CC voicemail system.

We also have a more comprehensive voicemail guide (3 page PDF).

Access your voicemail

  • Dial 719.389.6034 or, if you're at your desk, press the "message" button on your phone
  • Enter your extension and then # (ex. 6449#)
  • Enter your password and then # (ex. 1234#)

Play your messages

  • Press 2 to play a message
  • Press 76 to delete the message
  • Press 6 to go to the next message
  • Press 4 to go to the previous message
  • Press # to pause the message

Change your greeting(s)

You have an external greeting (played for calls from outside CC) and an internal greeting (played for calls from within CC).  You're also able to set a temporary greeting for when you are out of the office with an expiration date.

  • Press 82 to go to the greetings menu
  • Press 1 to select your external greeting (2 for internal, 3 for temporary)
    • Press 2 to play the current greeting
    • Press 76 to delete the current greeting (this is important  otherwise it will just append the new greeting to the old one)
    • Press 5 to record a new greeting
    • If you are doing a temporary greeting, after recording press 9 to set a date and time for it to expire

Reset your voicemail password

  • If you know your password and just want to change it
    • Press 84, enter your old password and then # (ex. 1234#)
    • Enter your new password and then # (ex. 4321#)
    • Enter your new password again and then # (ex. 4321#)
  • If you don't know your password
    • Contact the Help Desk at 719.389.6449 or and we can reset it

719.389.6449 (during business hours)
After hours emergency phone
For after-hours help with Canvas, call Canvas Support at 855.740.0505
Solutions Center in Tutt Library
first floor on the east side

Mon-Fri: 8 AM - 5 PM