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A student or parent with a concern about a financial aid award should confer with the director, associate director, or financial aid counselor to resolve the matter. The student or parent may discuss guidelines to revise a financial aid award or to make an appeal. The financial aid office does not negotiate awards but instead reviews information that fits within our awarding methodology. We do not change or negotiate awards based on comparisons with other colleges. The Appeal for Consideration of Special Circumstances form is available to explain the appeal process to current students. This form should be submitted with detailed information and a rationale that will support the family’s request. Significant changes in the family’s income or assets are appealable items. All appeals are reviewed by the Committee on Financial Aid Appeals. The decision of the committee is final.

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Office of Financial Aid & Student Employment 

(800) 260-6458

(719) 389-6651

Fax: (719) 389-6173

14 E. Cache La Poudre St

Spencer Center, 1st Floor

Colorado Springs, CO 80903

Hours of operation: Mon - Fri, 8:30am-5:00pm