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    FAQs

    We know the enrollment process and transition to College can be confusing. So we have compiled this list of commonly asked questions and their answers to help you get a better idea of what to expect and direct you to where you can find more information; topics covered here include:

    • Summer To-Dos, Move-in, and Orientation
    • Living on Campus
    • Academics, Advising, and Registration
    • Student Support
    • Getting Involved on Campus
    • Transportation and Getting Around Town
    • Technology
    • Billing & Student Accounts

    Summer To-Dos, Move-in, and Orientation 

    I’ve committed to CC! What is next?  

    Congratulations and welcome! We are excited you will be joining us on campus soon. The only thing you need to do between now and June (or once you have finished up your senior year/final semester) is submit your final transcript to the Admission Office. In late May, we will be back in touch with you with more information about completing your summer to-do list. In the meantime, enjoy the rest of your senior year and be sure to spend some quality time with your family and friends.  

    I will be out of the country/without cell service/internet during the time that forms are due; what happens if I miss a deadline?

    You will typically have at least a month to take care of each summer to-do list item; online forms become available in late May/early June. It is very important that you, the student, take the lead on completing your own forms so that you are matched with a roommate and advisor that are good fits. We do, however, understand that sometimes travel abroad or to remote areas may complicate this. In advance of the forms being due, please contact the appropriate office to make necessary arrangements for form submission or set-up a form proxy; notifying us after the deadline has passed may mean we are unable to accommodate your requests.

    When is Orientation? What should I expect? When should I plan to arrive? Can I request early arrival? 

    New Student Orientation (NSO) begins on Saturday, Aug. 17, with move-in at 8 a.m. NSO is a 10-day program that is required for all new students and consists of both on- and off-campus experiences. During NSO, you will get to know more about the college, how to navigate campus resources, and meet new friends. A tentative schedule of NSO is available here. Dates for Winter Start Orientation are tentatively January 11-20, 2020, and will be confirmed in September. 

    Most students will arrive for move-in on Saturday, Aug. 17, with limited early arrival available on Friday, Aug. 16, for those with approval; students participating in fall athletics or early arrival programs should contact their coaches or the program administrators for early arrival information.   

    What happens if I miss the required NSO sessions or cannot attend NSO? 

    NSO is a required program for all new students; should you miss a required session, you will be contacted to make up the session at some point during your first semester.  

    How long should my family stay for NSO? What events can they attend? 

    CC offers a concurrent, but separate half-day-long Family Orientation Program on Saturday, Aug. 17. All family members are asked to say goodbye to their students and leave campus by 9 p.m. on move-in day. The Winter Start Family Program is tentatively scheduled for January 11-12, 2020; dates will be confirmed in September.

    What is a Priddy Experience? What should I pack? When will I find out where I am going?  

    Every year, incoming students are divided into groups of 9-12 members to explore Colorado or the Southwest together. All Priddy Experience trips include two full days of community service with a variety of organizations, followed by one cultural day to explore the local surroundings as a group and immerse in the local community and location. Throughout these days together, students have ample time to begin building relationships with their fellow classmates, as well as to gain insight from their upperclassmen leaders about life at CC. Students will be notified in early August of their trip type and the corresponding packing list. More questions about the Priddy Experience are answered on their website.

    Living On Campus

    How do you match roommates? When will I get my room and roommate(s) assignment?

    Housing and roommates are based on the information you submit with your online housing agreement. We assign you with an optimal roommate pairing based on the answers you give to the online questions. So be honest about who you are and how you expect to use your room when completing the form in order to get the best match. You can expect to receive your room and roommate assignment in early August.

    I don’t think my room assignment/roommate is a good fit for me. Can I change it?

    It’s hard to know if it’s a fit before you get here. Keep an open mind, get to know your roommate(s), hallmates, and resident advisor, participate in hall events and programs, and it may feel like home in no time! You’re always welcome to talk to your RA or residential life coordinator to get advice on how best to get settled and make your living space work for you once you are on campus.  We believe that it’s important for students to learn to navigate differences, communicate effectively, and confront situations that might be impacting their living environment; as such, we do not accommodate room/roommate changes over the summer.

    What are the rules of the halls?

    The Pathfinder student handbook outlines campus policies and procedures pertaining to student honor and community standards, which all students are expected to abide by. The Pathfinder is available online and should be reviewed by incoming students prior to their arrival on campus. The expectations for students living on and off campus can also be found in The Pathfinder.

    What should I bring with me to CC? How much will fit in my room?

    We suggest that students wait until they get to campus to make some of their purchases so that they can view their room, talk with their roommate(s), and make the best choices for what to include in their space. There are, however, a few items that you can expect to need to make your room feel more like home:

    • Bedding — sheets, pillow, pillowcase, blanket, mattress pad
    • Caddy to store/carry shower items
    • Cleaning supplies (broom, dustpan, sanitation wipes)
    • Desk lamp (no plastic shades allowed)
    • Desk/Office supplies - pens, pencils, organizers, small stapler, etc.
    • Fan
    • Toiletries
    • Hangers
    • Headphones
    • Laundry detergent
    • Iron (although there are typically irons available in residence halls)
    • Laundry basket/bag
    • Sewing kit
    • Swimsuit
    • Towels and washcloths
    • UL-approved power strip with a surge protector

    Can I ship my belongings to campus in advance?

    Yes. Incoming students who wish to ship items ahead of their arrival for classes may not have a Worner Box assigned to them until the end of July. Beginning August 1, the CC Mail Room will begin accepting packages on behalf of new students; please make sure that you put “HOLD FOR INCOMING STUDENT” on the outside of the box and shipping label. Packages should be mailed to:

    Your Name – HOLD FOR INCOMING STUDENT
    Colorado College
    902 N. Cascade Ave
    Colorado Springs, CO 80946

    Do I have a meal plan? How does it work?

    If you are enrolled in courses at CC a meal plan has been charged to your student account and payment is due, along with tuition and fees, by the stated deadlines. The meal plan dollars will automatically be loaded to your CC ID card. You can use these dollars in on-campus venues only.  All students living on-campus have the same, declining balance meal plan. If you live off campus or in Senior cottage housing, you have not been charged for a meal plan. If you would like a meal plan, contact the Student Accounts Office

    Academics, Advising, and Registration

    What First-Year Experience (FYE) courses are available? Which FYE course should I select? What is the likelihood I will get into my top choice? What is the process for FYE preregistration? When do I select courses and when will I be notified?

    We’re excited to offer you a vibrant, intellectually challenging selection of First-Year Experience (FYE) courses. You can find the FYE courses available for first-year students here: list of FYE courses. In June, you will receive an email with instructions on how to rank courses in order of one through eight. As you review the courses, please remember that you will need to rank eight choices and the system will match you with your preferred choice if possible. Most students who complete their FYE pre-registration soon after receiving the form get matched in their top five courses. You will be notified of your FYE assignment by early August. 

    How does registration work on the Block Plan?

    All incoming students will work with the FYE Office to enroll in their first 2-block FYE courses over the summer. Once on campus, students can expect to work with their faculty advisor to select their Block 3 and 4 courses.

    The all-college pre-registration period in which students work with their faculty advisors to select courses occurs twice a year. In the late fall, students select their spring courses (Blocks 5-8) and in mid-spring, they select their fall courses for the following year (Blocks 1-4.)

    Registering for courses can be a stressful and confusing time at any college but particularly at CC with our unique Block Plan. We want to make sure that you go into this important process with all the info you need to make informed decisions. While you should do your own research on what courses you want, it is also important to meet with your advisor. They will help you think through your options and make the best choices for your goals at CC. If you have any more questions feel free to check out the Registering for Courses Home Page.

    What are the All-College Requirements? Do FYE courses count toward other All-College Requirements?

    The All-College Requirements are the requirements that all students must complete in order to be awarded a bachelor’s degree from Colorado College. More information can be found at the All-College Requirements Page. The FYE course can count toward other All-College Requirements if they are listed that way in the Course Catalog.

    What does an FYE mentor do? When will I find out who my FYE mentor is?

    Every FYE course has at least one peer mentor assigned to help you with the transition to college and to help ease you into the Colorado College community. These peer mentors are outstanding students in their sophomore through senior years at CC. They are hand-picked by the FYE faculty and are there to help you both academically and socially. You will find out who your FYE mentor is during New Student Orientation.

    When will I find out who my faculty advisor is? When will I get to meet them? If I am unable to contact my professor or am not receiving advising, what should I do?

    All incoming students will receive an email containing an advising questionnaire in early June. The Advising Hub on campus will use this information to place students with a pre-major faculty advisor. Students should expect to hear from their assigned faculty advisor in early August regarding the opportunity to meet during New Student Orientation or during Block 1. If you have any questions, concerns, or general inquiries, please do not hesitate to contact the Advising Hub.

    Why do I have two advisors? 

    Your faculty advisor is your primary academic advisor. They can assist you with more academically focused questions and support. Your faculty advisor will talk with you about your academic goals and academic progress including giving you the passcode so you can register for classes each semester. Your faculty advisor will most likely change when you declare major.

    The Student Success advisor is a staff advisor for holistic support and is supplemental to your faculty advisor. They can help you with your transition to Colorado as well as help you explore your personal and academic goals. They can be your go-to person when you need support and would like to know how to approach a situation. You will have the same staff advisor during your entire time at Colorado College.  Your staff advisor is located in the Student Opportunities and Advising Hub at 1014 Weber Street.

    What is the Hub?  

    The Hub is short for the Student Opportunities and Advising Hub. The staff members in the Hub work in collaboration with all the offices and academic departments on campus to support you throughout your Colorado College career.  They will encourage you to explore your interests, goals and personal aspirations and then assist you with getting connected with advisors, faculty members, career coaches, and other staff members.  Additionally, they will introduce you to opportunities such as grants, fellowships, studying abroad, co-curricular experiences and many other resources available at CC. The staff advisor will also be there if you are struggling and need an ear to listen or to help you with finding you way.  Make sure to meet your staff advisor - Student Success Advisor - during Block 1.

    Does everybody have to take the math self-assessment?

    During New Student Orientation, all incoming students take a math self-assessment. This assessment is required for advising and registering for classes following your First-Year Experience (FYE) course. It takes about 60-90 minutes and will provide important information to help you be more successful at Colorado College. The in-person assessment during NSO is the first of two tries that you get with the math self-assessment, and your best score will be shared with your advisor.

    To request disability-related accommodations for this assessment (e.g., extended time), please contact the Office of Accessibility Resources as soon as possible at accessibilityresources@coloradocollege.edu or (719) 227-8285. For questions not related to accommodations, please contact Steve Getty.

    How do I get my AP/IB/other advanced course work to transfer to CC?

    Depending upon the type of credit(s) you are looking to transfer to CC the process may look a little different but will require official documentation provided by the College Board, your IB coordinator, or your previous institution's Registrar's Office via an official transcript. You can find more information about what qualifies for advanced credit and how to receive these credits on the Registrar's website.  While there no deadline, other than before graduation, by which you need to submit a request for advanced credit, a first year student can only transfer in a maximum of 8 CC units and transfer students can only transfer in a maximum of 16 CC units.

    Student Support

    How do I arrange for disability-related accommodations and services (e.g., extended time for exams, note-taking support, audio formats of text, access to housing)? When should I request disability-related support?

    Accessibility Resources values a collaborative process in their work with students, so please contact their staff to talk about your request for support services. More information is available on the Accessibility Resources Registering for Services website, including contact information. While students can register with Accessibility Resources at any time during their enrollment at Colorado College, incoming first-year and transfer students who are requesting accommodations are encouraged to connect with Accessibility Resources as early as possible after confirming enrollment into Colorado College, preferably by June 30.

    What type of documentation is required in order to receive disability-related accommodations and services at Colorado College?

    General documentation guidelines can be found on the Accessibility Resources Documentation Guidelines. Students are encouraged to contact Accessibility Resources for guidance on the documentation needed for their individual situations.

    Where do I go if I'm not feeling well? How do I make an appointment with the Student Health Center?

    If a student is not feeling well, they are encouraged to seek medical support from the Student Health Center, which is open Monday through Friday: 8 a.m. to 8 p.m. and Saturday and Sunday: Noon. to 5 p.m. An appointment is highly recommended for weekdays; on weekends, no appointment is required but students may be subject to a longer wait time as they will be seen in the order they arrive.

    Where do I go if I am struggling academically?

    Students who experience academic difficulty have a multitude of resources available to support their success. A good first step is to to seek advice and information at the first sign of trouble by making an appointment with their faculty advisor or with their advisor at the Student Opportunities and Advising Hub so that the difficulty can be assessed and appropriate support and referrals offered. Additionally, students are encouraged to take advantage of the many resources available in the Colket Center for Academic Excellence. 

    What is the Colket Center for Academic Excellence? 

    The Colket Center for Academic Excellence provides students with academic support for reading, writing, quantitative reasoning, and general study skills across the curriculum, as well as programs focused on academic planning during the sophomore year. The Center includes the Quantitative Reasoning Center (QRC), the Writing Center, a Cultural and Linguistic Diversity Specialist, a Thesis Writing Specialist, and the Sophomore Jump Program, and is staffed by ten professionals, two administrative support staff, and more than 100 student tutors. The Quantitative Reasoning Center (QRC) offers tutorials by peer and professional staff for students in mathematics, science, computer science, social sciences, and other quantitative classes. The Writing Center offers students feedback on their writing in one-to-one consultations, addressing any type of writing at any stage of the writing process. In addition to tutorial support, the Colket Center offers supplemental instruction, in-class workshops, and adjunct courses in reading, writing, research, and mathematics.

    Getting Involved on Campus

    How can I get involved on campus?

    Colorado College provides many opportunities for students to get involved both in and outside of the classroom. One of the main ways to participate in campus life is through student organizations, which provide students the chance to build lifelong friendships, grow personally, develop as leader, engage in community service, and much, much more. A list of student organizations is available on the Campus Activities webpage.

    In September and January, you are encouraged to attend Campus Activities Night for a chance to explore what each organization has to offer and to sign up for an interest meeting.

    Other opportunities for involvement on campus include student employment, athletics (varsity, club, and intramural), fitness classes, academic research, and arts and crafts... just to name a few.

    What is there to do on campus and around town? Where can I find out what is going on?

    CC has a vibrant campus life with a wide variety of community-wide programs, from music festivals to lectures to plays and more. Students can find out what is going on, on campus in a few different ways: Checking the campus calendar, reading their daily and weekend email digest, joining the CC Class of 2023 Community on Facebook, and reading posters hung around campus. Should students be interested in taking advantage of activities off campus, the Peak Radar Calendar offers a good overview of what is happening around town. Additionally, the Collaborative for Community Engagement can help plug students into community-based learning and service opportunities to help address some of Colorado Springs most pressing needs.

    Can I work on campus? If so, what paperwork do I need to bring with me?

    Yes, students can, and do, work on campus, but must be enrolled at least half time to be eligible for a campus job. The college makes every effort to provide employment opportunities, but the student is responsible for finding a job. Review the Student Job Listings Page for current employment opportunities. Once you are hired and before you start working, you must: complete the Student Employee Packet listed on the Student Employment Page and submit the completed packet to the Office of Financial Aid and Student Employment in person and with your original, unexpired identification documents and then have your supervisor complete an Electronic Personnel Action Form.

    What are “block breaks”? Can I stay on campus? What is there to do over these breaks?

    On the fourth week of every block, from Wednesday at noon, school’s out and students are on a break until classes begin the following Monday. After that final exam, presentation, or paper, many students take advantage of this time to explore the Southwest and its mountains, canyons, or national parks or to enjoy some well-deserved rest right at home in Colorado Springs. The Office of Campus Activities always host free low-key and local day-trips over Block Breaks. Students can stay on campus during block breaks. During the longer Fall, Winter, and Spring Breaks, however, students will have to communicate with their residential life coordinator (RLC) to get approval to stay on campus.

    Transportation and Getting Around 

    Can I have a car on campus? What about a bike?

    Colorado College does not allow first-year students to have a car on campus, and most students do not feel that they need one. Bikes are allowed for any student. To minimize and prevent theft, Campus Safety encourages everyone to use a U-lock to lock up your bike.

    How can I get around campus and town?

    Our campus is compact enough that walking from one end to the other only takes 10 minutes or so, but many students choose to use a bike or a skateboard instead.

    CC is centrally located in downtown Colorado Springs, which means there are several restaurants and stores within walking distance (~10-15 minutes on foot) from campus. Should you need to get further afield from campus, you can ride a bike or a city bus, use a rideshare app, or ask an upper-division student with a car for a ride.

    • By Bike: PikeRide is a city-wide bike share program that allows CC students to use the bikes at no cost. There are two bike stations on campus for students to easily check out and in a bike rental. Sign-up opportunities will be available at NSO. Should students want to bring their own bike to campus, there are several parking areas on campus. Students should purchase a U-lock to help prevent theft.
    • By Bus: Mountain Metro Transit offers free bus transportation for CC students around Colorado Springs thanks to a paid partnership with the college. All CC students need to do is show their CC ID/Gold Card when boarding the bus.
    • By RideShare Apps: Most commonly used rideshare apps are available in and around Colorado Springs. 

    How do I get to CC from the airport?

    The Worner Desk coordinates low-cost, one-way shuttles to the Denver ($15) and Colorado Springs ($10) airports for Fall, Winter, Spring, and Summer Breaks. These shuttles run after the afternoon classes finish and again the following morning. Shuttle schedules are advertised to students through the student and block break email digests. Return transportation to campus is the responsibility of the student.

    Other transportation options for the Colorado Springs and Denver airports include:

    Technology 

    When will I get my CC email address?

    If you committed to attending CC on or before May 1, we anticipate being able to share your CC login credentials in late May or early June. If you made the decision to attend after May 1, it might take a bit longer to receive your CC credentials, but you will still be able to access many of the forms you need to complete via the Basecamp Admission Portal/Slate.

    My CC password isn’t working; what should I do?

    First, make sure you’re using the correct account; your CC login and password is different than the one you’ve been using in the Basecamp Admission Portal/Slate. If you’re sure you’re using the correct account, contact ITS: at its@coloradocollege.edu or (719) 389-6449 for a password reset. They will ask you for identity verification (usually taking a picture of yourself holding up a photo ID next to your face and sending it from another email address). The ITS: Solutions Center is open Monday-Friday: 8 a.m.-5 p.m.

    I’m having trouble logging in from off campus; what can I do?

    When you first receive your account information, you will need to log into several campus services from off campus. The VMWare Client allows you to do that in a secure way. You’ll be automatically directed to a web-based version when accessing Banner from off campus, for example, but the web-based client isn’t always reliable. Therefore, we suggest downloading and installing the full client for the most stable experience off campus.

    Billing and Student Accounts

    When and how will I receive the tuition and fees billing statement for Fall Semester? When is payment in full due for Fall Semester?

    The Fall Semester bill will be available online August 9, 2019. Students access the online billing site via www.coloradocollege.edu, Single Sign-In and Banner SSB Student Tab. Click on Billing and Payments link.  Parents or family members assisting with payment must be granted access from their student to access the online billing site. Once the student grants access to parent; the parent will receive two emails — one with their username (email address) and one with temporary password and URL. The Student Accounts Office suggests that you save this URL to your favorites or you can access the Online Billing Site Webpage.  For step-by-step instructions on signing into our online billing site, go to https://www.coloradocollege.edu/offices/studentaccounts/index.html.

    Fall Semester balances, or enrollment in the payment plan, are due in full on or before September 6, 2019.

    What payment methods are accepted?

    Tuition can be paid online via ACH/electronic check (debit to checking or savings account; account and routing number required), bank wire or mail check and/or cashier’s check. The Student Accounts Office accepts cash and checks, but not credit cards.

    Do you offer a payment plan?

    Yes, we offer the “4-Pay Plan” that allows families to pay their Fall Semester balance in four monthly installments (Due dates: September 6, October 4, November 1, and December 2).  Enrollment is required and can be done via our online billing site. Enrollment begins August 9 at 5 p.m. and ends September 5 at 4:59 p.m. An enrollment fee of $45 is required and will be added to the Fall Semester balance due. The semester balance will be divided by four to determine monthly payments due. A payment plan agreement will be presented online once enrollment is completed. The plan is only for one semester. If you wish to enroll in the Spring Semester you will be required to enroll during the enrollment period. Information for Spring Semester will be provided at a later date.

    Will my financial aid be deducted from my balance due?

    Yes, if you have accepted your award and completed all the required paperwork, your aid will be deducted from the balance due on your Fall Semester billing statement. If financial aid is NOT reflected on the billing statement you must contact the Financial Aid Office immediately to resolve the issue. Payment due dates must be adhered to or the student will be responsible for late fees incurred on their account and may face probation/suspension from the college. It is critical that all financial aid documentation is completed before the student arrives on campus!

    Have a question not on this list? Feel free to reach out to any campus office or email orientation@coloradocollege.edu to get pointed in the right direction.