Frequently Asked Questions
Q: Where do I park if my assigned lot is full?
A: If a parking space is not available in your assigned lot, you are directed to park your vehicle in any available "Paid Visitor Parking" space and to call the Parking Office at x6888 stating that your assigned lot is full. If this occurs during permit enforcement hours, the Parking Office will dispatch an officer to ticket your assigned lot. If this occurs outside of normal enforcement hours, an officer will be dispatched to ticket your assigned lot during the next business day. In the event that all "Paid Visitor Parking" spaces are occupied, you may park your vehicle in the S1 South Campus/ Tejon Street parking lot (see the map on the Parking home page for directions). Please do not park your vehicle in any other location besides those listed above if your assigned lot is full. Doing so displaces another paying customer or neighbor. Parking is limited, and will not be over-sold.
Q: I have some things that I need to unload quickly, can I park on the sidewalk or in a fire lane or handicapped space?
A: No. While we understand you only intend to be there a short while, placing your vehicle in one of the above listed areas is a violation of city and state laws. Further, parking your vehicle in a fire lane or on the sidewalk could hinder emergency personnel from staging rescue vehicles in the event of a real emergency. We have made an effort to provide 15 minute parking spaces throughout campus for you to use for short term loading and unloading.
Q: I received a ticket, what are my options?
A: If you have received a ticket from Campus Safety, you may either pay the citation at the parking office or you may follow the instructions printed on the ticket and appeal the citation online. Make sure to check that the citation was issued by Campus Safety first; CSPD enforces parking regulations on and around campus as well, and if you are given a ticket by the city, you will need to pay or appeal the ticket at the municipal court house. Tickets not paid or appealed within 48 hours will be subject to appropriate collection procedures.
Here are some frequently asked questions to make your application process run more smoothly:
Q: I don't have the car I will be driving yet/ I don't know the license plate number of the car I will be driving, what should I put in that field?
A: Just use the plate number, make and color of another vehicle you or your family own to complete the application. We can update the system later once you get your new vehicle or remember your license plate number.
Q: I want to apply for a spring semester permit, how do I do that and when will I get billed?
A: In the drop down menu for "Permit Duration", you can select either Fall Semester, Spring Semester, or Annual. If you want to apply for just the spring semester, you can select that option from the drop-down menu. You will not be billed for any permit until you pick it up. Individuals seeking spring permits should still apply for that permit on permit application day in May.
Q: I am a residential or commercial tenant (including all college employees living on campus), which option should I select?
A: All college staff living on campus should indicate themselves as an employee and select your salary range. However, you should then send an email to firstname.lastname@example.org and tell us which building you will be living in so that we can remove you from the normal lottery and assign you a tenant permit. This does not apply to students living in Breton Hall (1131 N Cascade) or the Senior Cottages (918, 922, 928, and 930 Weber Street) which are considered on campus housing and subject to normal permit issuance protocol.
Q: I am a student living in a Sunflower-managed property adjacent to the E1 parking lot. Where am I allowed to park?
A: Tenants of Sunflower properties on east campus are directed to park on city streets or apply for a parking permit as a resident student.
Q: I submitted my permit application but have not received a confirmation email. Did my permit application go through? How can I find out if it did?
A: Once you click "Submit" on the permit application form, you will be automatically redirected to a splash page that reads:
Thank you for registering your vehicle for the upcoming academic year.
You will be notified via email with your lot assignment. If you have any further questions, please contact the Parking Office at 719-389-6888 or via email at email@example.com.
This means that your permit has successfully found its way to our online database. The next time you hear from the Parking Office will be in July when we send out the lot assignment emails. But if you have any doubts, feel free to contact the Parking Office and we will be happy to make sure your permit was submitted properly.