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    719.389.6449 (during business hours)
    After hours emergency phone
    For after-hours help with Canvas, call Canvas Support at 855.740.0505

    ITS@coloradocollege.edu
    Solutions Center in Tutt Library
    first floor on the east side

    Mon-Fri: 8 AM - 5 PM

    Passwords

    First time logging in

    When your CC network account is created, you will be given a single-use temporary password and the system will make you reset it to a long term password after you successfully log in.

    The best way to do this is using CC's single sign in portal. You may need to do this from a colleague's computer or your home computer. Once there, select "Email (Office 365)" and log in with your username and temporary password. You will be prompted to reset - make sure the new password is at least 8 characters long, contains 3 different types of characters, and does not contain your name.

    Network account

    This password is used to log into computers on the Colorado College domain as well as many other web-based services via our single sign-in service like email, Banner, and Canvas:

    How to use self service password resetThe easiest way is to use our password reset tool at http://www.coloradocollege.edu/reset, which is available from on or off campus, and works great from mobile devices.  You'll have to enroll the first time you do it, but from then on it will simply ask you to answer the security questions you established when enrolling and then let you reset your password.

    You can also log on to any Windows-based PC on campus with your current password, including lab machines (make sure 'coloradocollege' is selected in the "log onto" field). Once you're in, just hit Ctrl+Alt+Delete when logged on and then select the “Change Password” button in the lower left.

    If you have any problems or questions, bring your CC ID (or other photo ID) with you to the Help Desk (Tutt Library 13), and we'll help you change your password.

    Note that macs often have difficulty with the password reset.  If you have problems connecting to eduroam or papercut after resetting your password, simply search your mac for "keychain access."  Open up that app and delete the "eduroam" and/or "papercut" keychains.

    Voicemail

    This allows you to log into the voicemail system on your phone and listen to your messages, change your greeting, etc.  To reset your voicemail password, contact the Solutions Center. We will initiate a request to our VOIP vendor (Venture) for the password reset, which is usually same day.