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Mission Statement | Confidentiality and Consent for Treatment | Medical Records | Student Health Insurance | How do I submit charges from Boettcher to my family insurance? | Make an Appointment | What does it cost? | Emergency Room and Hospital Care | Physicals and Medical Services | Women's Health | Men's Health | Counseling Services | Laboratory Services | Obtaining Prescription Medications | Immunization and Travel Clinic | Infirmary | Frequently Asked Questions | Other Services
BOETTCHER HEALTH CENTER MISSION STATEMENT Boettcher Health Center strives to foster an environment that supports the educational mission of the Colorado College. The Health Center provides students with urgent medical and mental health care for acute illness, health and wellness education to prevent future illness, and epidemic control for the entire college community. Boettcher Health Center also strives to promote responsibility in students for their health care, create informed medical consumers, and remove any physical and mental health related barriers to the academic and extra-curricular success of each student. Health is more than the absence of disease and the Health center strives to promote physical, mental, and social well being in the Colorado College student. All medical records are confidential by law, unless you give us your written permission to release your records to your parents at the time of your treatment. We notify your parents only if you are in a life-threatening emergency. According to Colorado state law, if you are at least 18 years old or married, you have the right to authorize any medical treatment without your parents' consent. If you should require ambulance transport and/or hospitalization and are unable to give your verbal consent for treatment, the medical staff at Boettcher Health Center will, by virtue of your enrollment at Colorado College, have your implied consent to direct your treatment and to inform your parent(s)/guardian and the college administrator on emergency call duty of your medical situation. Charges posted to your student account are kept confidential by using a code. Charges for processing, copying and/or faxing medical records are as follows:
Records that exceed ten pages will not be transmitted by fax machine, rather will only be mailed to the party the records are being released to. Postage costs will also be charged. All documents that are transmitted by fax machine will be transmitted with a FAX cover page. BHC retains medical records for 10 years after a student graduates or withdraws from CC. All out dated records are shred as the means of disposal. Health Records Required For New Students Because of the close living proximity in our residential halls and to ensure students are healthy, we require that all new students have a physical exam prior to arriving on campus. The Student Health Record and the Colorado Certificate of Immunization for College Students forms are to be completed and returned to Boettcher Health Center before students arrive on campus. These forms are located on the Health Center’s website at http://www.coloradocollege.edu/students/current/boettcher/pdfs/. Using the forms provided by Colorado College will assist students, parents, and doctor offices in submitting complete health records. To allow the College’s medical staff sufficient time to review and develop your patient record, please note the following deadlines for the 2009-10 academic year to return your physical exam and immunization records:First-year or transfer students who register in August: August 14, 2009 Winter start or transfer students who register in January: December 11, 2009 Some of the frequently asked questions that we are get from new students and parents are: Does the student have to have a physical exam? Yes, because of the close living proximity in our residential halls and to ensure students arrive healthy, we require that all new students have a physical exam prior to arriving on campus. Please check to make sure your provider signs the physical exam form.. Is the physical for athletes the same as the physical exam for new students? No, the physical exam as a new student is much more comprehensive than the physical exam performed by Boettcher’s staff for athletes. The physical exam for athletes emphasizes different areas, including more orthopedic data, than the physical exam for new students. Can I have my physical done at Boettcher Health Center when I arrive on campus? No. Your physical should be completed before arriving on campus. The Health Center is not staffed to do physicals for the number of new students arriving. As well, the activities of the new student orientation week complicate scheduling a new student physical. Are there specific forms that I should be using? Preferably yes. The forms are located in the CC Bound notebook under the Student Services section, Boettcher Health Center. The physical exam/health record and immunization forms are also located on the Health Center’s website at http://www.coloradocollege.edu/students/current/boettcher/pdfs/ . Using the forms provided will assist doctor offices and students to submit complete health records. Why are a hematocrit/hemoglobin and a urinalysis test required? A hematocrit/hemoglobin test screens for anemia, while the urinalysis test screens for diabetes and possible bladder infections. Having these test results on file provides a baseline result to compare with if the student becomes ill. Is a TB (PPD) test required? Yes. Tuberculosis (TB) is a disease caused by bacteria called Mycobacterium tuberculosis. The bacteria usually attack the lungs, but, TB can attack any part of the body such as the kidney, spine, and brain. If not treated properly, TB disease can be fatal. CC has students from all over the world, some from areas where TB is still common. Students may be in close contact with a student who has been exposed to TB; the PPD test is for their protection. A TB (PPD) test must have been administered within six months and prior to registration. The results of the TB test must be documented or the TB test is not complete. Why do you need my health history? Complete information on your health history is vital for the Boettcher staff to diagnose and treat your illness. To ensure continuity of care, it is advisable that all sections pertaining to previous or current health care conditions are noted. Additional medical history may be noted on the back of the form. What immunizations are required? It is a Colorado law requirement that all students have two doses of “MMR” (measles, mumps, rubella) vaccine given after the age of 12 months. The vaccine date must include the month, day, and year. In the event of a measles outbreak, any student who has not had two doses of measles (rubella) vaccine will be required to leave campus. While the meningitis vaccine is not required, it is highly recommended. If you have not received a meningitis vaccine prior to arriving at Colorado College, please complete the back of the immunization form which is not a waiver but indicates you are aware of the risk of meningitis. The meningitis vaccine is available at Boettcher Health Center. Colorado rules, regulations, and laws pertaining to immunization requirements for college students can be viewed under Section 15 at http://www.cdphe.state.co.us/dc/Immunization/immunmanual/immunmanual.html. If I’m not 18 year of age by the time I arrive on campus, do you need my parent’s permission before the Health Center can provide treatment? Yes. Parent(s)/guardian(s) should carefully review the AUTHORIZATION FOR MEDICAL CARE OF A MINOR (located on Boettcher’s website), select the option that fits your situation, and sign the form. Once the student turns 18 years of age, this form is removed from the patient record. Should I bring my forms to campus when I arrive? Preferably, no. All records received prior to the student arriving on campus will expedite the registration process. We do understand though that some students are not able to complete their physical exams and TB tests until just before coming to campus. What happens if my forms are not complete? The health forms are reviewed immediately when received. Forms that are missing required health information are returned to the student with a request to complete the missing information. Students with missing requirements of their health records will not be able to complete the registration process until the records are complete. Who do I contact if I have questions? If you have questions about the Health Center’s services, the health records requirement, or student insurance, please do not hesitate to call us at (719) 389-6384. All degree-seeking students taking credit hours and all Cultural Program Coordinators are required to have health insurance as a condition of enrollment. Good health is essential for students to obtain the most benefit from participation in college life. It is not uncommon for students who attend college to experience more illness and injury than they do at home. Colorado College recognizes this and desires to safeguard each student’s health and financial protection. For students who do not have coverage through a family plan, or for those who have insurance plans that do not offer sufficient coverage, we are pleased to sponsor an excellent health insurance program underwritten by United Healthcare Insurance Company. To compliment and supplement this tremendous value in financial protection, Colorado College operates a health care and counseling center during the academic year with fees and charges that are substantially less than those charged in the community. All currently enrolled students are welcome and encouraged to use Boettcher Health Center, whether or not they are enrolled in the student health insurance plan offered through United Healthcare. We suggest that you review your current health insurance plan for allowable benefits in the Colorado Springs area to make sure that there is no geographic location, limited provider network, specific illness, or other restrictions, such as referrals to off campus specialists by Boettcher Health Center providers. Although students with other health insurance may waive participation in the student health insurance plan, we encourage you to consider the exceptional value of this comprehensive program offered through United Healthcare. We have found that the student insurance policy pays on average 92% of the claims filed, while private family insurance policies pay on average only 8% of the claims filed. Eligibility Enrollment periods and rates: Annual enrollment: August 1, 2009 through July 31, 2010 - $1,720 All students will be automatically enrolled and charged for student health insurance premium of $1720 unless an Online Waiver form is filled out and a front and back copy (must be legible) of the student’s health insurance card is received by Boettcher Health Center’s student insurance office. To waive the student insurance plan go to www.srstudentcenter.com and follow the waiver instructions. The deadline for filling out your waiver form is September 18, 2009. Students who have not waived by that time will not be eligible for a refund of the insurance premium.
Covered medical expenses at Boettcher Health Center include HPV vaccine, STD testing is covered up to $150 maximum, acupuncture benefit is provided at BHC only, up to 12 visits maximum. Students are encouraged to use the resources of Boettcher Health Center first because our fees are substantially less than providers in the community and many services are covered at 100%. An added benefit to the substantial cost savings is our convenient location on campus. Students may need to use outside providers when Boettcher Health Center is closed and are encouraged to select a network provider. Students choosing to use outside providers, without referral by a BHC provider, will have benefits paid at a substantially reduced rate. The referral requirement is waived if Boettcher Health Center is closed or the student is 50 miles or more from campus. Intercollegiate sports coverage Resources Coordination of Benefits Master Policy For additional information, please contact the College’s Insurance Coordinator, Lori Linzmaier at (719) 389-6386, or by e-mail at lori.linzmaier@ColoradoCollege.edu. How do I submit charges from Boettcher to my family insurance? Students are given an itemized insurance claim form with all of the coding necessary for your insurance company to process your claim. The claim forms are sent to your Worner mailbox. It is then up to you to forward the claim forms to your insurance company, or home to your parents to submit them to your insurance company. Due to our strict confidentiality practices, the itemized statements for insurance claims will be released only to the students, and not to parents. Payments received from your insurance company will be posted to your student business account.
Valid medical emergencies are seen immediately. Patients late for appointments may have to forfeit their time slot and reschedule. We respectfully request a 2 hour notice if the patient does not intend to keep an appointment. Missing appointments that have not been cancelled deprives other students of getting health care. You will be charged the cost of the appointment if you are a “no-show”.
Emergency Room and Hospital Care Hospital emergency rooms should only be used for life threatening emergencies or if special treatment is needed. In the case of a serious emergency, an ambulance should be called. The cost of ambulance transportation is the student's responsibility to pay. For minor emergencies, other students, residence hall staff, or Campus Safety can be asked to bring students to Boettcher Health Center. There are two major hospitals in Colorado Springs. Penrose/St. Francis Hospital is approximately 10 blocks from campus and Memorial Hospital is approximately two miles from campus. Because of the close proximity, Boettcher Health Center staff will typically refer students to Penrose/St. Francis Hospital. Students and parents should notify Health Center staff if Memorial Hospital is the preferred net-work hospital for their family insurance plan. Physicals/Medical Screening Students are often required to have physicals for study abroad programs, employment, the Peace Corps, or for outdoor programs (Outward Bound, NOLS). The physician or a mid-level provider at Boettcher Health Center can complete these physicals.
CC PROGRAM – Schedule a 30 minute appointment with a provider taking care not to schedule more than three physical exams per provider per day. Physical exams for off-campus programs sponsored by Colorado College are administered by Boettcher Health Center (BHC); call 719-389-6384 to schedule an appointment. Bring all parts of this form to your appointment. Students are encouraged to allow sufficient time to schedule an appointment in order to meet the deadline date set by the course instructor. A copy of the physical form will be kept on file at Boettcher Health Center. ALL OTHER PROGRAMS: If no lab work is required: If lab work is required: VISA Medical Statement Women's Health A certified gynecological nurse practitioner is available for:
Please feel free to make an appointment for any of these services. You and your partner are welcome to come in and discuss any of these issues. Mental Health Services Our individual counseling and mental health services are confidential and short-term. We can focus on assisting students with personal, social, and academic concerns, including: study problems, adjusting to a new environment or culture, anxiety, decision-making, loneliness, depression, body image, anger, grief, personal crisis, and relationship issues. The counseling staff is available to consult with anyone who has questions about their own issues or to answer questions and provide options about other situations causing concern. We are happy to provide referrals to off campus resources and provide options about treatment alternatives. We encourage individual students and student organizations or groups to call on our staff to offer workshops, discussions, or groups on a wide variety of topics. Psychiatrist Scheduling an appointment Confidentiality --Prescriptions dispensed at Boettcher Health Center : If a student has private insurance (non-CC student insurance): Boettcher Health Center is unable to process pharmacy benefits or bill insurance companies directly. The cost of the medication can be charged to the student’s business account. An insurance claim form will be sent to the student’s Worner box that can then be submitted to the student’s insurance provider for reimbursement, based on plan provisions. Payments from insurance providers sent to Boettcher, will be credited to the student’s business account. --Prescriptions ordered by a provider at Boettcher Health Center If a requested prescription medication is not available through the Boettcher Health Center pharmacy, the prescription will be ordered through the Medicine Shoppe, unless the student specifically requests a different pharmacy. Health Center staff will fax or email a copy of the student’s insurance information, on file with the Insurance Office, to the Medicine Shoppe. The cost of the medication or insurance co-pay is based on the insurance plan’s provisions. The student is responsible for arranging payment of applicable co-payments or other pharmacy costs. --Prescriptions filled at the Medicine Shoppe; , 2306 North Wahsatch , (719) 471-3600 The Medicine Shoppe is a local pharmacy that accepts most private insurance and is an in-network pharmacy for the student health insurance plan through UnitedHealthcare. The cost of the medication or insurance co-pay is based on insurance plan provisions. The student is responsible for contacting the Medicine Shoppe directly; to fill new prescriptions, to request that current prescriptions be transferred, to provide insurance information, and to arrange for payment. A credit card may be put on file to pay for applicable co-payments or other pharmacy costs. Prescription delivery to Boettcher Health Center is available Monday through Friday and is a special service that the Medicine Shoppe offers at the student’s request. Please allow 48 to 72 hours for prescriptions to be ready for delivery and pick up. --Prescriptions filled at other pharmacies: The student is responsible for taking their prescription and their insurance information to the pharmacy of their choice and for arranging for payment to that pharmacy. The cost of the medication or insurance co-pay is based on insurance plan provisions. Students enrolled in the Student Health Insurance Plan through UnitedHealthcare should use a preferred provider pharmacy to receive the maximum prescription benefit. Students enrolled in UnitedHealthcare that use an out-of-network pharmacy will have no covered benefits. --To Obtain Medication Refills: From Boettcher Health Center: Please call (719) 389-6384 to request a refill of a medication, dispensed from Boettcher Health Center. Please allow for 48 business hours to have the prescription available for pick-up. Students are responsible for understanding their current insurance policy’s coverage for medications. Review your policy or call the phone number on your insurance card for further information.
Wed – 1:30 – 5:00 PM Experienced and well-traveled health care providers at Boettcher can offer insight and medical advice on world-wide travel. We also utilize an extensive computer program with the latest travel recommendations for malaria prophylaxis, required shots, travel precautions, etc. to every area of the globe.
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