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FAQ

Frequently Asked Questions


Q.  If I ship my dorm contents early where do they get stored?

A.  These are stored in secured areas at the Mail Services building located at 815 N. Tejon St. at the beginning of the year only. 


Q.  Does FedEx or UPS deliver to my Worner box?

A.  Yes.


Q.  How do Worner boxes get assigned?

A.  By the Registrars office.


Q.  Can I ship through FexEx or UPS through the Worner Mailroom?

A.  Yes


Q.  As an employee, can I send personal mail through the Worner Mailroom?

A.  Yes. USPS, UPS and FedEx shipments or letters must be sealed, addressed and bear the correct postage for USPS. Postage may be purchased through the Worner Mailroom and carrier shipments may be paid for by cash, check, MasterCard, Visa or CC Gold card.


Q.  Why does my mail sometimes arrive later in the day?

A.  The United States Post Office (USPS) doesn’t always have all the Colleges mail sorted by the time the Mail Couriers pick it up in the morning. USPS delivers this mail to us normally by noon each day


Q.  Why do I have to sign for packages that are dropped off in my department?

A.  Mail Services signs for all packages delivered to us by all carriers. We then enter these deliveries into package tracking software and account for it by having department Coordinators sign for their packages.


Q.  I'm living in visiting faculty housing, how does my mail get delivered?

A.  The fastest method for mail and package deliveries is to use the proper address format. Some housing has mail boxes that USPS delivers to while others do not.


Q.  What is the address that I should use?

A. See correct formats under Student, Faculty and Staff sections.