Student SPILL (Supporting Peers In Laidback Listening) is an anonymous and confidential peer-to-peer online support system for college students launched in December 2008. Available 24 hours a day, students can go to the Student SPILL website (www.studentspill.com) and vent about problems they are experiencing in an email message (a “Spill”). Student SPILL receives the message, makes the student's identity anonymous, and forwards the Spill to four to six student volunteers who are “trained in effective listening and writing empathetic responses”. Each volunteer sends a response to the student within 24 hours for free. In their response to Spills, Student Supporters provide local and national resources that may also be helpful to the Spiller. The Spilling process ends here, as all Spills are "one-shot deals".