Replacement Policy for Lost or Damaged Material
General information
- A minimal replacement change of $50 will be assessed for any item lost or damaged.
- If the cost to replace the item (based on actual cost of item and shipping) is more than $50, then this amount will be billed.
- A $5.00 non-refundable processing fee will be charged to students once the Library has sent charges to the College’s Business Office.
- A replacement charge is refundable if the item is returned in good condition before a replacement copy has been ordered by the Library. Refunds will not be made for items returned after 1 year.
Costs for special materials
The cost to replace material borrowed through Interlibrary Loan or Prospector (including the Center for Research Libraries) that is lost or damaged will vary and may have substantially higher replacement charges. For example, journals borrowed through Prospector from PASCAL have a $400 replacement cost and the cost to replace a CRL item could exceed $1000.
Community users
Community users incur overdue fines. When an item is billed, the overdue fine and a $5.00 non-refundable processing fee are added to the replacement charge. Replacement costs are a minimum of $50, and will be more if the actual cost of the item and shipping are higher. If a billed item is returned in good condition, the replacement charge will be waived, but the overdue fine and processing fee will be valid.
Appeal process
An appeal of this policy may be made to the Circulation Desk Coordinator. Responsibility for library materials rests solely on borrowers. Only engage in the appeals process if your appeal is compelling.