|
International SOS
Colorado College has contracted with a company called International SOS to provide worldwide emergency assistance, primarily for emergency evacuation services for all faculty, staff and students who travel abroad on College-related business or as participants on a study abroad program. This assistance is offered at no extra cost to employees or students. This assistance does not serve as a substitute for any other insurance coverage; it concerns solely emergency evacuation services when abroad -- and does not replace or supplement health, auto, theft, personal injury, or general liability insurance which you must have in place, either through the College or personally, before leaving the country.
In order to provide International SOS coverage to employees, we must have general information concerning your travel plans in advance of your travel. If you do not provide advance notice to the College of your travel abroad, you may not be eligible for this assistance in the event it is needed. If you intend to travel abroad on College business, please complete the Travel Registration Form. International SOS will not assist or arrange for evacuations for persons who have not registered their travel with the College. After we receive your travel information, you will be provided with an International SOS membership card and more information about the program.
Please find answers to frequently asked questions about SOS below:
What is the role of International SOS?
International SOS provides all students, faculty, and staff traveling outside the U.S. with international medical, security and travel assistance. These services are meant to supplement the policies, procedures and support that Colorado College already has in place. International SOS is NOT health insurance.
What benefits are provided?
International SOS provides a range of services, including emergency evacuation, medically-supervised repatriation, medical monitoring, emergency and routine medical advice, lost document assistance, emergency personal cash advances and more.
How does it work?
You will be provided with a membership card. Cards are available at the Office of Study Abroad. If you have reported your travel plans to the College, your membership is already active, and you should simply carry the card in your wallet while traveling. If you are teaching a course abroad, your students will also be registered for the program, and will receive their own membership cards. Whenever you need service (and Colorado College administrators are unreachable or unable to assist), contact one of the emergency phone numbers listed on the back of the card.
To ensure a prompt response when calling, you should be prepared to provide the following:
- Your name, location, age, sex and nationality
- Your International SOS membership number
- The telephone number from which you are calling (in case you are disconnected)
- Your relationship to the Colorado College student or employee
- Name, location and telephone number of the hospital, clinic or treating doctor (when applicable)
Can I contact SOS prior to my departure?
Yes! Faculty members traveling abroad with students are encouraged to contact SOS prior to departure. (Call 215-942-8226 from the U.S.) SOS can help you identify the best medical facilities in your location, provide referrals to local mental health counselors, provide information about the nearest U.S. consulate/embassy, etc.
Will International SOS pay my medical bills?
Although International SOS will provide medical assistance, the patient will need to pay directly for any services received. Only the costs of emergency evacuation and medically-supervised repatriation will be covered by Colorado College as part of our contract with SOS.
What if I need a doctor?
The International SOS worldwide alarm centers are listed on the back of your card. Call the International SOS alarm center that is nearest to you for a referral to a doctor.
What if I need prescription medication?
If you require a prescription that a local physician cannot obtain, or you need to replace lost, stolen or depleted medication, International SOS will, when permissible by local law, send the needed medication to you.
What if I am hospitalized?
Call the nearest International SOS worldwide alarm center if you are hospitalized. International SOS will immediately take steps to evaluate the care you are receiving and determine what actions must be taken to ensure your safe and speedy recovery.
What if local medical facilities are not adequate?
If you are hospitalized in an area where adequate medical facilities are not available, International SOS will obtain approval from Colorado College to evacuate you to a medical facility capable of providing the required care. A physician supervises evacuations, and when necessary, a medical specialist or nurse will accompany you during the evacuation. An air ambulance will be used when required.
|
