Our next electronics recycling day is coming up on Tuesday, 12/2.

Please bring in any electronics you would like to recycle (we take pretty much anything, including fax machines, TVs, radios, computers,

etc.) and drop it off at the loading dock behind Barnes between 8:00 am and 11:00 am on Tuesday.

If you bring a large CRT monitor which is personally owned (not a flat panel, in other words), please also bring a check for $10.00 and slip it under the door of Barnes 212. College-owned equipment will not be charged.

Over the past few weeks, we are continuing to get a particular email scam coming through our filters and wanted to notify you about it. It rotates different email addresses so we cannot simply block by sender, and the text varies a little but is something like this:

_____________

Dear Students,

We have implemented a new online account for students to instant message and share question/answer sessions with their classmates. If your professors have not already given you activation information for your account, please visit the link below. We hope to have students registered by the end of next week. Please register your account using the link below. Let me know if you have any questions at all.

http://www.simplestudy.org

Thanks!

Jessica Adams

simplestudy.org Campus Representative

_____________

This is not a legitimate message, and you should delete it. Let us know if you have any questions,

Our next scheduled systems maintenance day is Friday, October 24th. As part of this maintenance day, we’ll be installing a backup generator in our primary server room to provide more redundancy and resilience to power-related outages in the future.

As a result, all network services will be down from 5:00 am – 11:00 am on the 24th. This includes:

* Internet
* Email (messages sent to you will be queued, so they won’t be lost)
* Wireless
* All network drives
* All network printers
* All servers
* Banner / GoWEST
* C3PO
* VPN

A scam email has been spammed to the CC campus claiming to be from the Help Desk – the subject line reads “Dear Coloradocollege Webmail User”, and it proceeds to claim that you are nearing your size limit and that you need to enter your username and password for us to “re-set your SPACE on our database.”

If you see this message, please simply delete it.

Remember, we will never ask you for your username and password… especially in an email!

As we begin the 2008-09 school year, we wanted to send out some information about our digest system and remind everyone how to use the digests.  We all know how full the digests can get, and we hope that by providing this information, everyone will follow the guidelines so the digests will be more relevant and readable; better digests make the campus more informed about announcements and events.

When posting, please consider the target audience and content of your message, and post it to the appropriate digest according to the following guidelines:

* EVENTS-L (3,202 subscribers)
Everyone with a CC account is automatically subscribed to the Events Digest (Faculty, Staff, and Students).  If you need to get word out to the whole campus, this is the digest to use.  This digest was new as of last year, and is intended to compile campus-wide announcements into one place, rather than replicating them across all three other digests.  Instead of cross-posting to FACULTY-L, STAFF-L, and STUDENT-L, you should post college-wide announcements or events only to EVENTS-L.

* FACULTY-L (380 subscribers)
All faculty are subscribed to this list, and posts should be limited to announcements which affect CC faculty.  Events should not be posted here (unless they apply only to faculty), but rather to the EVENTS-L Digest.

* STAFF-L (792 subscribers)
All non-faculty employees are subscribed to this list, and posts should be limited to announcements which affect CC non-faculty employees. Events should not be posted here (unless they apply only to staff), but rather to the EVENTS-L Digest.

* STUDENT-L (2,373 subscribers)
All students are subscribed to this list, and posts should be limited to announcements which affect CC students. Events should not be posted here (unless they apply only to students), but rather to the EVENTS-L Digest.

* SALES-L (329 subscribers)
This digest is intended as a place to consolidate all items for sale so that they do not get sent to the other digests.  Subscription is optional – if you don’t receive it now, you may subscribe by going to the listserv page (http://listserv1.coloradocollege.edu/cgi-bin/wa.exe) or by contacting the Help Desk (x6449, HelpDesk@ColoradoCollege.edu).

A few tips about posting to the digests:

* You must post to the digests using the web form, which is linked on the Help Desk website’s home page (http://helpdesk.coloradocollege.edu).  Look in the top right corner for the “quick links” box, and then click “post to the digest” (log in with your regular CC username and password).

* Posts are listed in the order they are received throughout the day. Posts are NOT in alphabetical order, so adding a lot of special characters like !!!!! or ***** to the beginning of the post will not move it up the list; it will only make the digest more difficult to read.

* Anyone subscribed to either STAFF-L or FACULTY-L is able to post to all four primary digests.  Students must find an employee to post a message on their behalf or submit their postings to helpdesk@coloradocollege.edu including the subject, text body, organization name (or organizer’s name), and when it should be posted.  The Help Desk will only post a message for 2 days.

* You must post messages the day before you wish the item to appear in the digest, and you must do it once for each day you want it posted.  In general, it doesn’t help to post one announcement multiple days in a row – doing so merely clogs up the list with too many messages and makes it LESS likely that people will read the digest and be informed.

Let us know if you have any questions, and thanks for helping to improve this great resource for the community!

As many of you know, we had problems with email yesterday (specifically, issues with sending email to off-campus addresses).  A lot of email sent in the morning was delayed for up to several hours, and some of it bounced back as undeliverable even through the afternoon.This occurred because a person with a CC email account fell victim to a phishing scam.  The person received a fake email with a link claiming that their username and password needed to be verified by IT.  After following the link and submitting their CC username and password, the email account was hijacked and used to send out hundreds of thousands of email scams.

The sheer volume of these caused the delays yesterday morning, and while we quickly disabled and changed the password on the account to prevent more messages from going out, we were blacklisted by several major email providers.  We worked yesterday afternoon to clear ourselves off as many blacklists as possible, but some will not remove us for a certain period of time (notably, hotmail and msn accounts for 72 hours after the block began).

Until the blacklist is lifted on Thursday morning, you will not be able to use your CC email account to contact anyone at a hotmail or msn address (there may be a few others as well). If you need to get an important message out to someone with one of these addresses, you’ll need to use a different email account you may have through gmail or another outside provider (or contact the Help Desk and we can assist you by sending from our gmail account).

An important reminder – you should never share your username and password with anyone, especially over email or in an online form.  All messages asking you to “verify” your login information or requesting this information for other purposes are always scams.  A legitimate organization will never directly ask for your username and password.

We highly recommend looking through our “protect your computer” section on the Help Desk website.  It is only getting more and more important to be aware of the threats which are out there and how to protect yourself from them: http://helpdesk.coloradocollege.edu/index.php/tips-and-how-to/protect-your-computer/

Wednesday will be our block 1 electronics recycling day - we will have 1 every block this year.

Please bring any and all electronic equipment you’d like to responsibly dispose of to the Barnes Loading dock at the following times:

* Tuesday 9/9 from 1:00 - 4:00
* Wednesday 9/10 from 8:00 - 11:00

We’ll accept any kind of electronics for recycling at the Barnes loading
dock on these recycling days, including personally owned equipment -
computers, printers, faxes, cell phones, batteries, speakers, radios, toasters, etc. You can bring monitors as well, though we charge $10 each for monitors
(because that’s what the company charges us).  You only need to pay the
$10 if it’s a personally owned monitor, we have a budget that takes care
of CC-owned monitors.

If no one is there at the loading dock, it’s okay to just set your equipment there as long as it’s during one of the specified times.  If you need to pay your $10 and no one is there, please bring the check into Barnes 212 and slip it under the door if it’s closed.

If you cannot bring your items during the specified times, we recommend waiting for the next recycling day (it will only be about a month away), or you can contact the Help Desk and ask us to take it at a different time.

The remaining recycling days for this year are as follows, if you want to put them on your calender:

Block 2: 10/7/08
Block 3: 11/4/08
Block 4: 12/2/08
Block 5: 1/27/09
Block 6: 2/24/09
Block 7: 3/31/09
Block 8: 4/28/09

& The “Tigernet2” wireless network is back up and running now (if you registered yesterday or this morning, you may have to re-register before you can access network resources, this will only be true for a few people).

Let us know if you have any questions, and we apologize for the inconvenience!

& As many of you have noticed, our “Tigernet2” wireless network is down this morning – most of you will not be able to connect to and use this service. For now, the best way to connect to the network is to use an Ethernet cable plugged into a network port in the wall.

You can also connect to our “CCGuest” wireless network for the time being, but this will only allow you basic internet access. You will not be able to check your CC email or access any CC network resources from the “CCGuest” network.

We’ll let you know when Tigernet2 is back up and running – thanks for your patience!

&